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RETURN

Policy

We want you to love our products!

We work hard to maintain quality standards and provide you with the best. In case you are still not satisfied with your purchase, drop us a mail within 7 days of delivery with details at customersupport@sparow.net with “Returns and Replacement” as a subject and we will get back to you as soon as possible.

In case you received the wrong or damaged item.

Drop us an email at customersupport@sparow.net with the picture of the wrong/damaged item and we will send a replacement product or refund your money, whichever you prefer.

 

In case you simply did not like an item.

Drop us an email at customersupport@sparow.net or call at +91-8920788514. Our customer delight team will help you with your queries and resolve it within 24 hours. 

 

Order Cancellation

You can cancel an order within 3 hours of placing the order.

Shipping charges on purchase? 

We offer FREE Shipping on all orders above Rs. 500. We have a flat shipping rate of Rs. 50 for the orders below Rs. 500. We also offer Cash-On-Delivery at no additional charge. You should consider the shipping rates shown at the time of check-out to be final.